Who We Are

Webster Buchanan Research is a market research and consulting company specializing in multi-country payroll and international HR. Working from regional offices in London, San Francisco, and Singapore, we provide a wide range of services to multinational companies including:

  • Multi-country payroll consulting, covering each stage of the journey from building an initial strategy and business case, through vendor selection, to managing change projects and ongoing performance management 
  • Webster Buchanan's Multi-country Payroll Accelerators, a group of cost-effective, packaged services designed to help companies speed up their business planning, vendor selection, change management and performance management programs 
  • Custom research services, providing independent data for individual companies to assist with strategic and operational decision-making 
  • A wide range of research reports and other publications in both the HR and Payroll sectors. Latest reports are available from Webster Buchanan's International Payroll Center and from Webster Buchanan's Human Capital Insider
  • Contextual benchmarking services
  • Webster Buchanan's Multi-country Payroll Summits, held each year in London and San Francisco
  • Opportunities for practitioners to network and share experiences
  • Market intelligence, positioning and research services for software and services providers 


Our Team
Our team comprises both practitioners and analysts, with proven expertise in business strategy and technology. Key members of the team include:

Keith Rodgers, Founder (Sydney, Australia)
Keith is co-founder of Webster Buchanan Research, incorporated in London in 2001. Having focused for much of his career on the interface between technology and business need in finance, HR and payroll, Keith led Webster Buchanan's push into the multi-country payroll field in 2004. He has carried out extensive research among companies at every stage of the multi-country payroll cycle, and consults on multi-country payroll strategy, business case development and vendor selection.

Keith is also closely involved in many of the initiatives launched by Webster Buchanan to enable multi-country payroll practitioners to share experiences with their peers around the world, including Webster Buchanan's Multi-country Payroll Forum (a confidential group for a small number of large multinationals) and Webster Buchanan's international conferences in London and San Francisco, California.

After an initial career in London, Keith moved to San Francisco where he set up Webster Buchanan's US operations in 2003. In January 2009 he moved to Singapore as head of Webster Buchanan's AsiaPac operations, and in October 2010 moved to Sydney, where Webster Buchanan will be opening a new regional office.

Prior to founding Webster Buchanan Research in 2001, Keith was UK Managing Director and then US President of TBC Research, a research and consulting company focusing on the finance function.

Ray Porter, Head of Global Consulting (Hong Kong)
With over 20 years experience managing large-scale international projects, Ray is an acknowledged expert in multi-country payroll and shared services. He has been responsible for developing global payroll strategies, leading transformation initiatives & managing shared service operations across Europe, Middle East, Africa and AsiaPacific, covering more than 75 countries.

 Ray has held a number of senior management positions in the IT and financial services sectors, and has spent the past 10 years working in HR & Finance shared services. Before joining Webster Buchanan Research as Head of Global Consulting, he worked at Dell as Employee Services Director for Europe, Middle East & Africa (EMEA) and the AsiaPacific region, where he had operational responsibilities for payroll, business expenses & travel. During his time with Dell he sucessfully led & managed the outsourcing of payroll operations across Asia and the consolidation of payroll teams in EMEA. He managed payroll for approximately 45,000 employees in 55 countries.

Previously, Ray spent much of his career at Intel, where he held a number of senior management positions including the role of Employee Services Manager for EMEA. He managed the EMEA HR shared services operations for payroll, benefits admin, business expenses & sales commissions, and was responsible for approximately 15,000 employees across 40 countries.

David Longworth, Research Director (London)
David is Research Director of Webster Buchanan, operating from its head office in the UK. He has extensive experience in research across the Finance, HR and Payroll sectors, and has run many of Webster Buchanan's practitioner-driven projects. Focusing on the interaction between technology and business need, David's specialist areas include shared services, IT infrastructure and enterprise business software. David is co-author of many Webster Buchanan publications, including Webster Buchanan's Multi-country Payroll Review.

Prior to joining Webster Buchanan Research, David was Content Director of TBC Research.

Des Pereira, co-founder (London)
Des was formerly Business/Corporate Development Director of Thistle Hotels Plc, where he led many of the initiatives contributing to a repositioning of the group, including the implementation of a £25m ($45m) IT strategy. He was previously Group Finance Director for Capital Corporation Plc, a major UK casino group, and a Senior Manager at Deloitte & Touche in London, where he acted as an adviser to the firm's major technology clients. Most recently, Des was Vice President and Managing Director for Internap Network Services Inc (International) a Seattle-based NASDAQ-quoted technology company. Des is a member of the Institute of Chartered Accountants in England & Wales.

Mark Geary, co-founder (Hong Kong)
Mark is managing director of AsiaNet Consultants in Hong Kong, and has been ivolved as a practitioner in the Human Resource Management field for over twenty years. Prior to joining AsiaNet, he held senior positions with ICI, Ladbroke, Inchcape and InterContinental Hotels, and his experience extends throughout the US, Europe and Asia Pacific. Mark holds a Degree in Business Administration, is a Fellow of the Institute of Personnel and Development and a Member of the Institute of Directors.


Legal Details

Webster Buchanan Research Ltd is incorporated in England and Wales, registered number 4287748. UK VAT registration number: 788 0854 76

Registered office:
3 Ruscote
Cross Oak Road
Berkhamsted
Herts HP4 3NA
United Kingdom

Webster Buchanan Research Inc, a subsidiary of Webster Buchanan Research Ltd, is incorporated in California.

Webster Buchanan Research PTE. Ltd, a subsidiary of Webster Buchanan Research Ltd, is incorporated in Singapore. Company No. 200822320E

For full contact details, including mailing addresses and telephone numbers, Contact Us.

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© Webster Buchanan Research 2012