DEC 21, 2008
In this season of giving, the most useful present we've received so far comes from the UK's Department for Transport (DfT), a government ministry that's inadvertently provided the rest of the world with a blueprint for getting a shared services project utterly wrong.
(Read More)
NOV 30, 2008
Sometimes, the best option in business is to hold your hands up and admit you’re not entirely sure what you’re doing. Looking at the sluggish uptake of people-based analytics, I wonder whether it’s one of those areas where some honest self-assessment wouldn’t go amiss.
(Read More)
OCT 31, 2008
Does technology increase stress at work – or help you fight it? With the Chartered Institute of Personnel and Development estimating absence costs businesses £666 per employee per year, it would be useful to have an answer – even if it’s ‘both of the above’.
(Read More)

Webster Buchanan's
Human Capital Insider
STRATEGY • MANAGEMENT • TECHNOLOGY
  MOST RECENT
Do the rewards you offer really match performance? Can you learn anything from your sales and marketing teams to improve your recruitment techniques? Do you have the right technology infrastructure to find, develop, measure and manage top talent? Find out more about the practicalities of talent management in this in-depth Briefing Paper
Payroll is under growing pressure to do more for less – but do you have the information you need to measure how well you’re operating? Webster Buchanan's Payroll Performance Scorecard is a new set of tools designed to help HR, payroll, finance and other senior executives measure payroll efficiency and effectiveness, taking account of all the factors that impact performance.
  PERSPECTIVES
Royal Bank of Scotland argues that the most efficient building is the one you don’t have to build - which is why it's one of a growing number of organisations moving to desk sharing and flexible working
You might not expect to find it leading the way in new technology adoption, but payroll could make good use of social networking, blogs and the other paraphernalia of the ‘Web 2.0’ world. In an article originally written for the Institute of Payroll Professionals, Keith Rodgers explains how
Have you ever thought that in five years’ time all your employees might be replaced by contractors? Is loyalty a thing of the past? And how do you adjust your career structures to reflect employees’ changing priorities? Hear the views of a panel of experts reflecting on ‘The Future World of Work’
  RESEARCH REPORTS
Hosted services, a form of software outsourcing, is rapidly growing in HR, payroll and expense management - and now, vendors are starting to add in new types of consultancy services. This in-depth Briefing Paper explores the benefits and challenges of the hosted services model, and looks at emerging trends
Much HR reporting is still rooted in the inner workings of the HR department. But while it’s important to measure efficiency (such as ‘How fast are you recruiting?’), it's just as important to look at effectiveness (‘Are you recruiting the best quality people?’) and the broader business impact (‘Which vacancies are hitting our business hardest?’) This Briefing Paper explores how People-based Business Intelligence can transform HR reporting and analysis
Should your HR department be taking lessons from sales and marketing to sharpen up its hiring techniques? How are organisations managing the shift to online recruitment? Are HR departments finding new ways to measure recruitment efficiency and effectiveness? Find out what 100 senior HR managers really think!

More Research Reports

  PHIL WAINEWRIGHT
Economic gloom has forced software vendors to rethink their marketing strategy and get creative in helping companies cut costs and identify poor performers, says Phil Wainewright
Even the best hosted services can stop working temporarily – and most of us aren’t ready for it when it happens. Phil Wainewright argues that both suppliers and customers need to be better prepared
Web-based software suppliers are now able to add capability from hundreds of third party products into their products, enriching them in ways that simply haven’t been possible before. It's great for users - but it does have some potential drawbacks, warns Phil Wainewright
  IN PRACTICE
International banking firm Citi embarked on a wide-ranging internal marketing campaign to promote its new flexible benefits package. Now it’s starting to generate a wealth of data about its employees’ preferences
Absence management isn’t just about monitoring and analysing statistics, intervening after sickness leave and getting a better grip on when people take their holidays. At pharmaceutical company GlaxoSmithKline, the emphasis is as much on managing overall employee performance and improving life satisfaction
Not-for-profit organisation Livability has handled a merger, a system upgrade and a switch to an outsourced hosted service over the last two years. HR manager Debbie Kiberd explains some of the challenges.
  IN THE SPOTLIGHT
Approaches to large HR and payroll projects are heavily influenced by individual management styles, which influence everything from vendor relationships to employee communications. Ray Porter, employee services director at Dell and vice chair of Webster Buchanan’s Multi-country Payroll Forum, argues that companies need to find the right balance between conflicting philosophies
Why do so many HR outsourcing deals go wrong – and what can organisations do to head off problems? In a second interview with Webster Buchanan Research, University of Michigan professor Dave Ulrich argues that effective change management is critical
Named by Business Week as the number one management guru, University of Michigan professor Dave Ulrich is a force to be reckoned with in the people management field. His latest work builds a blueprint for a new-look HR function
  Q & A
Everyone’s talking about web-based recruitment, and while take-up is still relatively low, it’s climbing. The trouble is, not everyone realises exactly what’s involved. And more to the point, what’s really in it for you?
Wondering why there’s so much fuss about social networking, wikis, blogs and the rest of the so-called ‘Web 2.0’ paraphernalia? Is it really something that’s going to cross the divide from the consumer world to business and people management? And what exactly does all this stuff do?
‘Hosted services’ are a completely different way to use HR, payroll and other business software. Instead of installing and managing applications yourself, service providers run them for you and charge for what you use. Big question: is there a catch?
Industry Round-up

Electronic absence management

The UK government wants to automate sick notes... it's a start... - Health, Work and Wellbeing Steering Board

Maybe it's about engagement?

Still seeking to boost the performance of its workforce, the UK government focuses on the fundamentals - UK Trade and Investment

Two sugars please

How much time do British workers waste making tea? - www.hirescores.com/

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