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Looking for help in multi-country payroll? Webster Buchanan Research provides a range of pragmatic and cost-effective services to help companies accelerate their way through the multi-country payroll cycle – from initial business planning, through vendor selection, and into change management and ongoing performance management. We provide a broad range of services for companies of every size, from one-to-one consulting to in-depth research reports and events. They're all delivered through a unique mix of experienced payroll practitioners, research analysts and independent consultants. Find out more! |
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Human Capital Insider STRATEGY • MANAGEMENT • TECHNOLOGY 
MOST RECENT
How many HR managers are really maximizing the use of their IT investments? Which areas of absence management are your peers struggling with? And what factors are driving IT purchases today? Find out more in Webster Buchanan’s latest survey of HR managers. Held back by everything from inadequate infrastructure to their choice of metrics, many HR and Payroll functions struggle to measure and manage performance in a way that’s meaningful to the wider organisation. In this 16-page briefing paper, Webster Buchanan Research explores the challenges and looks at practical options
PERSPECTIVES
Cost concerns underpin most moves to HR and Payroll shared services – but as David Longworth points out, you need more than a spreadsheet to convince business managers to back your project Royal Bank of Scotland argues that the most efficient building is the one you don’t have to build - which is why it's one of a growing number of organisations moving to desk sharing and flexible working You might not expect to find it leading the way in new technology adoption, but payroll could make good use of social networking, blogs and the other paraphernalia of the ‘Web 2.0’ world. In an article originally written for the Institute of Payroll Professionals, Keith Rodgers explains how 
RESEARCH REPORTS
Whether you're creating new positions or plugging vacancies in existing roles, competition to acquire high-performers remains intense. In a new briefing paper, Webster Buchanan argues that success will depend on a combination of your talent management philosophy, how effectively you embrace the web, and how far you can drive through operational efficiencies Awareness of the huge cost of sickness absence is growing rapidly, but efforts to tackle it are often hampered by basic operational shortcomings - particularly in the way organisations manage their data and procedures. This Briefing Paper examines the key issues and weighs up HR's options Is it time to challenge traditional assumptions about service quality in payroll? Should payroll be using new tools and techniques to manage the difficult balance between cutting costs and maintaining or improving quality? This Briefing Paper assesses the cost/quality equation and investigates a range of measures to improve cost-effectiveness, from better data management to the adoption of self-service and Web 2.0 tools. 
IN PRACTICE
International banking firm Citi embarked on a wide-ranging internal marketing campaign to promote its new flexible benefits package. Now it’s starting to generate a wealth of data about its employees’ preferences Absence management isn’t just about monitoring and analysing statistics, intervening after sickness leave and getting a better grip on when people take their holidays. At pharmaceutical company GlaxoSmithKline, the emphasis is as much on managing overall employee performance and improving life satisfaction Not-for-profit organisation Livability has handled a merger, a system upgrade and a switch to an outsourced hosted service over the last two years. HR manager Debbie Kiberd explains some of the challenges. 
IN THE SPOTLIGHT
Why do so many HR outsourcing deals go wrong – and what can organisations do to head off problems? In a second interview with Webster Buchanan Research, University of Michigan professor Dave Ulrich argues that effective change management is critical Named by Business Week as the number one management guru, University of Michigan professor Dave Ulrich is a force to be reckoned with in the people management field. His latest work builds a blueprint for a new-look HR function 
Q & A
Everyone’s talking about web-based recruitment, and while take-up is still relatively low, it’s climbing. The trouble is, not everyone realises exactly what’s involved. And more to the point, what’s really in it for you? Wondering why there’s so much fuss about social networking, wikis, blogs and the rest of the so-called ‘Web 2.0’ paraphernalia? Is it really something that’s going to cross the divide from the consumer world to business and people management? And what exactly does all this stuff do? ‘Hosted services’ are a completely different way to use HR, payroll and other business software. Instead of installing and managing applications yourself, service providers run them for you and charge for what you use. Big question: is there a catch? |
Webster Buchanan in the news
Online recruitmentIs there any place left in recruitment for pen and ink and the humble handwritten note? Probably not - People Management HR technology in 2010Why HR should ask better questions about software and services in 2010 - Personnel Today Twitter, hackers and hosted services securityBrace yourselves for more debate about the security of hosted services following the leak of confidential recruitment documents and other material belonging to Twitter - People Management RSS Feeds
From the Archives
       New! Multi-country payroll workshops & advice!
Check out Webster Buchanan's Global Payroll Concierge, a new service that helps you find your way forward in multi-country payroll -- in a way that suits your budget! We provide a broad range of services for companies of every size, from workshops and online seminars to one-to-one support. The Concierge team is a unique mix of experienced payroll practitioners, research analysts and independent consultants, all specializing in multi-country payroll. Find out more! |
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