How many HR managers are really maximizing the use of their IT investments? Which areas of absence management are your peers struggling with? And what factors are driving IT purchases today? Find out more in Webster Buchanan’s latest survey of HR managers.

Whether you're creating new positions or plugging vacancies in existing roles, competition to acquire high-performers remains intense. In a new briefing paper, Webster Buchanan argues that success will depend on a combination of your talent management philosophy, how effectively you embrace the web, and how far you can drive through operational efficiencies

Awareness of the huge cost of sickness absence is growing rapidly, but efforts to tackle it are often hampered by basic operational shortcomings - particularly in the way organisations manage their data and procedures. This Briefing Paper examines the key issues and weighs up HR's options

What’s driving take-up of HR software and services today – and what are the barriers? Why is payroll self-service adoption climbing so quickly? How much useful data is HR really giving the rest of the business? And are you one of the 44% of HR managers who keeps one eye on their CV when they’re deciding whether to purchase HRIT? Find out more in Webster Buchanan’s latest survey!

This Briefing Paper explores HR system outsourcing, an arrangement where customers pass responsibility for system maintenance, efficiency improvements and data management to a third party. Arguing that this is a business decision for HR, not just a technology decision for IT, the paper looks at the challenges and weighs up the potential benefits

Is it time to challenge traditional assumptions about service quality in payroll? Should payroll be using new tools and techniques to manage the difficult balance between cutting costs and maintaining or improving quality? This Briefing Paper assesses the cost/quality equation and investigates a range of measures to improve cost-effectiveness, from better data management to the adoption of self-service and Web 2.0 tools.

Held back by everything from inadequate infrastructure to their choice of metrics, many HR and Payroll functions struggle to measure and manage performance in a way that’s meaningful to the wider organisation. In this 16-page briefing paper, Webster Buchanan Research explores the challenges and looks at practical options

Do the rewards you offer really match performance? Can you learn anything from your sales and marketing teams to improve your recruitment techniques? Do you have the right technology infrastructure to find, develop, measure and manage top talent? Find out more about the practicalities of talent management in this in-depth Briefing Paper

Hosted services, a form of software outsourcing, is rapidly growing in HR, payroll and expense management - and now, vendors are starting to add in new types of consultancy services. This in-depth Briefing Paper explores the benefits and challenges of the hosted services model, and looks at emerging trends

Much HR reporting is still rooted in the inner workings of the HR department. But while it’s important to measure efficiency (such as ‘How fast are you recruiting?’), it's just as important to look at effectiveness (‘Are you recruiting the best quality people?’) and the broader business impact (‘Which vacancies are hitting our business hardest?’) This Briefing Paper explores how People-based Business Intelligence can transform HR reporting and analysis

Should your HR department be taking lessons from sales and marketing to sharpen up its hiring techniques? How are organisations managing the shift to online recruitment? Are HR departments finding new ways to measure recruitment efficiency and effectiveness? Find out what 100 senior HR managers really think!

Discussions about HR self-service have tended to focus on efficiency and cost factors – but the real implications are far broader. This Briefing Paper assesses the impact of self-service on a wide range of people management activities, including training, absence and performance management

Travel and other non-PO expenses represent a significant outlay for most organisations, but many exercise poor control over their expenditure. This Briefing Paper assesses the business case for investment in expense management systems