Coming soon! Research report: Tackling the challenges of small country populations
A new report from Webster Buchanan Research points to a wide range of challenges in managing smaller country populations, from the difficulty of ensuring compliance through to cost constraints and skills shortages. The research – based on in-depth discussions with senior international payroll managers from 25 multinationals – finds that some multinationals take a risk-based approach to compliance while others are reassessing conventional approaches to hiring. Contact us to reserve a complimentary copy of the report.
Comment: Making the most of customer references
Why do so many organizations spend months going through a detailed vendor selection cycle – and then, right at the last minute, throw away a gilt-edged opportunity to find out just how good their prospective supplier really is? Read more at Webster Buchanan's International Payroll Center
Comment: Shrinking the vendor selection cycle
Caught between a failure of communication and a failure of imagination, the much-maligned RFI has somehow managed to keep its place in the international payroll vendor selection cycle. But is it time to put it out of its misery? Read more at Webster Buchanan's International Payroll Center
Webster Buchanan's Multi-country Payroll Review
Webster Buchanan's multi-country payroll review is an in-depth research report providing independent analysis of the leading global payroll vendors. First published in 2008, with the 2015 edition launching in December 2014, the report draws from Webster Buchanan’s twelve years of research in the multi-country payroll sector. Find out more at Webster Buchanan's International Payroll Center
Comment: Who owns multi-country payroll?
One of the most enjoyable projects I’ve worked on in recent years was when we were asked to demolish a global payroll business case put together by an IT consultant for a European multinational. Read more at Webster Buchanan's International Payroll Center
Comment: Nudging down payroll's error rate
What does behavioral psychology have to do with multi-country payroll? Or to put it another way, if governments can bring about subtle changes in people’s behavior by playing to their subconscious proclivity to do the right thing, can payroll use the same techniques to reduce errors and workloads? Read more at Webster Buchanan's International Payroll Center
Global compliance: Payroll's greatest challenge?
It’s no secret that many multinationals still struggle to answer the fundamental question of how many people they employ. How, then, do these same companies cope when it comes to managing their international payroll operations? How do they guarantee that they’re meeting their compliance obligations around the world in payroll functions that typically use country-specific rather than centralized IT systems and services, generate limited internal reports, are often run by managers speaking a foreign language and have a unique set of regulatory obligations? Read more at Webster Buchanan's International Payroll Center
Comment: Selecting vendors - who's selling to who?
I can still picture one of the first multi-country payroll sales proposals I read. Not only was the document littered with marketing jargon and missing half the information we’d asked for, but the salesperson had committed the basic error of pasting content from a previous proposal and forgetting to change the customer’s name. Bad enough – but probably not as bad as some of the mistakes customers make when they issue RFPs. Read more at Webster Buchanan's International Payroll Center
Comment: After outsourcing: is payroll still oversized?
Earlier this year when we were hosting a small workshop of global payroll managers, one of the participants made a revelation that stopped the conversation dead in its tracks. His company had switched in-house payroll over to a managed services provider for many thousands of employees in multiple countries – but it hadn’t managed to reduce its overall payroll headcount by a single person. Read more at Webster Buchanan's International Payroll Center