So what have we learnt from 2020, a year that was like no other, that we can take into 2021, a year that will be unlike anything we are expecting?
Aside from learning to play piano accordion through the lockdown (learning that’s been - ahem - delighting the rest of my household bubble), the biggest lesson for me has been about resilience. Not just the resilience of the payroll profession, but of the whole community – the vendors, the professional bodies and support groups, and the agencies they work with. |